Privacy Policy

1. Information We Collect

We collect two types of information:

1.1. Personal Information

This includes any information that identifies you as an individual, such as:

• Name
• Email address
• Phone number
• Location (e.g., city, state, or country)
• Organization details (if applicable)
• Profile information (e.g., professional bio or skills)

1.2. Non-Personal Information

This includes data that does not identify you personally, such as:

• Device information (e.g., browser type, operating system)
• IP address
• Website usage data (e.g., pages visited, time spent, clicks)
• Cookies and similar tracking technologies

2. How We Collect Your Information

We collect information in the following ways:

• Direct Input: When you sign up, create a profile, or fill out forms on our platform.
• Automated Technologies: Through cookies, web beacons, and other tracking technologies when you use our website.
• Third-Party Sources: If you connect via third-party platforms (e.g., LinkedIn, Google), we may collect publicly available information from those sources.

3. How We Use Your Information

TechAid Connect uses your information to:

• Facilitate connections between nonprofits and volunteers.
• Provide and improve our services.
• Communicate updates, newsletters, or marketing messages (you can opt-out anytime).
• Monitor and analyze usage patterns to enhance the platform experience.
• Address technical issues, support requests, or account inquiries.

4. How We Share Your Information

We will never sell your data. However, we may share your information in the following circumstances:

With Other Users

When you create a profile, certain details (e.g., name, professional bio, skills) may be visible to other users (e.g., nonprofits or volunteers).

Service Providers

Third-party vendors who perform services on our behalf, such as hosting, analytics, or email communication.

Legal Obligations

If required by law, regulation, or legal process, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on TechAid Connect. These help us:

• Recognize returning users.
• Save preferences and settings.
• Track usage patterns for analytics.

You can manage or disable cookies through your browser settings, but doing so may affect your ability to use certain features.

6. Data Security

We implement robust security measures to protect your data, including encryption, secure servers, and regular audits. However, no system is completely secure. We encourage you to safeguard your login credentials and notify us immediately if you suspect unauthorized access.

7. Your Privacy Choices

You have the following rights regarding your information:

Access and Update

View or update your personal information in your account settings.

Data Portability

Request a copy of your data in a machine-readable format.

Deletion

Request that we delete your account and personal information. Note: Some information may be retained for legal or compliance reasons.

Marketing Preferences

Opt out of receiving marketing emails by clicking the "Unsubscribe" link in our messages.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their policies before engaging with them.

9. Children's Privacy

TechAid Connect is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the "Effective Date" at the top. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: support@techaidconnect.com